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| Bid Classification: |
Services
|
|---|---|
| Bid Type: | Request for Proposal(N) |
| Bid Number: | 2020-RFP-51 |
| Bid Name: | Business Licensing Technology Improvement |
| Bid Status: | Terminated |
| Published Date: | Thu Aug 6, 2020 12:00:59 PM (EDT) |
| Bid Closing Date: | Thu Sep 10, 2020 2:00:59 PM (EDT) |
| Question Deadline: | Mon Aug 24, 2020 12:00:00 PM (EDT) |
| Time-frame for delivery or the duration of the contract: | Refer to bid document |
| Negotiation Type: | Refer to project document |
| Condition for Participation: | Refer to project document |
| Electronic Auctions: | Not Applicable |
| Language for Bid Submissions: | English unless specified in the bid document |
| Submission Type: | Online Submissions Only |
| Submission Address: | Online Submissions Only |
| Public Opening: | No |
| Description: |
The Niagara Region Business Licensing unit consists of 5 By-Law Officers, a Clerk and a Licensing Officer, and provides licensing and enforcement services in the business areas of adult entertainment, body rub parlours, second hand stores, taxi and transportation network company services, tow truck services, specialty vehicle services (shuttles, sightseeing, paratransit, and caleches), and auto wrecking and salvage services. There are roughly 7000 licenses issued annually by the Niagara Region. The existing technology used by the Business Licensing business unit is segregated and does not encompass the capabilities of a modern solution. The current systems includes a dated operational database and business licensing program. Also, the current technology does not allow for regulatory compliance activity tracking and reporting. Leadership is unable to glean required data from these systems in order to make important operating decisions. The objective of this project is to improve the unit’s business processes and the technology used to support them. The Niagara Region will entertain both on premisis and SaaS solutions. |
| Bid Document Access: | Bid document preview, bid opportunity, and award notices are available on the site free of charge. Suppliers are not required to register for a bid opportunity prior to previewing unsecured bid documents. Please note, some documents may be secured and you will be required to register for the bid to download and view the documents. To obtain an unsecured version of the bid document and/or to participate in this opportunity, an annual or a per bid fee must be paid (annual fee - $461.90, per bid fee - $138.64). |
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